Delivery Information

It is currently FREE SHIPPING for all orders with a minimum total purchased above RM500.00.

For any orders below RM500.00, there will be a shipping charges of RM15.00

Delivery Time
3 - 5 working days after your payment has cleared.

Courier Service Provider
Pos Laju

Location/coverage area
We ship to the whole of Malaysia using PosLaju as our Courier Service.

What if I do not receive my order
Not to worry, all items are tracked. If your item is missing, please email us at enquiry@coronamedical.com.my and we will help find your item

Important Note: For efficient delivery, please ensure the delivery address is correct & and a valid contactable phone number is provided

If you are not home, a card will be left for you. You will need to reschedule the delivery with PosLaju at your earliest convenience.

Returns & Refunds

Due to health and safety regulations, we are unable to issue any refund for used or opened products.

We will pay the return shipping costs if the product is defective or the return is a result of our error.
If the item is returned for any other reason, the buyer is responsible for the return shipping amount.

No returns will be accepted after 30 days.

What happens after I have returned an item?

The product(s) will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice) must be in place for full refund to be issued. No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, we will issue you and in-store credit voucher equivalent to the amount of the returned item. You can use this voucher throughout the entire store. This voucher will be issued to you within 7 days of receiving your product.

Please return your purchase to the following address:

Corona Medical Supply Sdn Bhd
No 12-G, Jalan Temenggung 7/9,
Seksyen 9, Bandar Mahkota Cheras,
43200 Cheras, Selangor, Malaysia.

We are always here to help, if you have questions, please email to enquiry@coronamedical.com.my

My items are damaged during shipping, what do I do?
Upon receiving the goods, please inspect your items carefully. If your parcel is damaged or opened before you sign for the parcel, you can reject it and have PosLaju return the parcel to us.

If your item is damaged after you have received the parcel and opened it, please take a photo immediately of the condition of the item and the packaging, and email it to us or call our customer care hotline and notify us. We will work with you on a case by case basis.